• Network Deployment
• Syndication and Tape Playback
• Live and Delayed Television Events
• Conversion and Turnaround
• Editing and Recording
• Worldwide Connectivity
• Systems Integration
• Distributed Automation
• Cloud IT As A Service
• Cloud Software As A Service
• Hardware and Software Help Desk
• Trouble Ticketing
• Pay-TV and Radio
• High Throughput Internet
• Interactive Learning & Gaming
• Wireless Mobile
• Commercial Insertion
• Monitoring and Master Control
• Private Cable Service
• Single Small Aperture Receive Dish
• Largest US Content Aggregator
• 30-40 Channel IPTV Headend
• Video Conferencing
• Real Time Status Monitoring
What We Do
Business Segments
Pricing Behavior
Product Life Span
Distribution Patterns
Satellite and Internet Protocol
Value Added Services
1. e-Enterprise Consulting
Convergent has been involved in the implementation of ERPs such as SAP, Oracle Applications, Peoplesoft, Microsoft, JDEdwards, MfgPro, BPCS and Baan.
Convergent currently also has experts working on various CRM solutions for different clients. Some of the CRM packages we can service are Siebel, MS Dynamics, Salesforce, Clarify, Vantive, Remedy, Aspect and Pivotal. Another strong area for us is in Workflow, collaborative applications development, and Document Management using SharePoint. Our expertise in technology are well demostrated in the deployment of personalisation/enterprise server products like Ariba, Broadvision, Vignette, Weblogic and Iplanet.

2. Infrastructure, Systems Administration and Database
Convergent takes on outsourcing service contracts where we have our skilled professionals on-site providing support to the existing IT infrastructure. Our IT professionals are well equipped technically to support any kind of infrastructure from LANs & WANs, mission critical systems, operations servers, etc. We are currently doing network management support for various MNCs. Some of the larger networks carry more than 1000 nodes (routers, multiplexers, switches, firewalls, network management suites, etc.) We are also providing services on disaster recovery management and on mission critical sites involving various Unix operating systems like Solaris, Linux, AIX, Digital Unix (Tru64), HP-UX, AT&T, AIX and database administration. Our staff can help you develop e-Commerce applications using state-of-the-art tools, work with you to Administer your large Database, Design and manage your complex Wide Area Network, or maintain and enhance your Production IS applications. Our large and growing database of resumes carries a broad range of skill sets which includes:

a. Desktop Management
Manual software installation gives IT the greatest levels of control, but also takes the most time and requires the most record keeping. As companies grow, however, automated software distribution becomes the only real answer, especially for companies with more than one location. Convergent provides an efficient and easy way to automate the process of software deployment within your enterprise. It provides an intuitive interface to select targets for distribution, scheduling tasks to deploying the software packages and monitoring task completion. You can deploy any package – MSI, Wyse, InstallShield or a custom built package in couple of simple steps. Services include:
- Asset Management and Inventory
- Remote Control and Troubleshooting
- Software Distribution
- Patch Management

b. Advanced Server Monitoring and Management
Convergent provides a comprehensive performance monitoring system by monitoring various performance counters/objects of the operating system as well as the applications installed on the operating system. You can virtually choose any performance counter/objects that are visible in the performance monitor of the target machine (local or remote). The pre-defined list of monitoring policies are created and based according to industry best practices, however Convergent provides users with complete flexibility to configure their own custom policies by browsing through the counter/object list. Administrators can also choose to configure a policy for trending purposes or configure them with threshold limits that enable alerts to be generated when these threshold limits are violated.

Convergent enables you to view the current Event details on a Server like Event type, Event ID, Date / Time written, Source, Category, User ID, Computer and User name in real time, and define the System and Application Events monitor. You can add relevant Event Id’s and description to create a monitor of your choice and be alerted when the relevant event occurs. Convergent provides comprehensive monitoring for system and application availability. Typically, pinging the IP address of a server and carrying out a trace route test can check Server availability. Applications running on a server use a particular port to run its services and processes. By checking whether the port is open or closed, or a specific service or process is running or not, the application availability status can be gauged. Server & Applications Manager provides customers with all the above options to analyze System and Application availability.

The Convergent software suite is equipped with pre-defined policies to enable monitoring at application and system level. These policies contain service, event and performance counter monitors with thresholds based on average network sizes. Convergent provides list of pre-defined policies, which forms the base for the desired working of this product. Pre-defined policies have been conceptualized after immense research and survey, taking into account various conditions. The major knowledge base for creation of pre-defined policies has been public source, survey reports, media analysis and practical experiences of the IT gurus in various fields. Pre-defined policies are designed to monitor the following applications:
- Mail/Messaging applications
- Web Server applications
- Backup and storage applications
- Anti-virus applications
- Databases
- File and Print Servers
- Proxy and Firewall Server
- Terminal Server

c. Application Monitoring - Performance, Fault and Capacity Management for Databases
Convergent provides a comprehensive performance monitoring system by monitoring various performance counters/objects of the operating system as well as the applications installed on the operating system. You can virtually choose any performance counter/objects that are visible in the performance monitor (perfmon) of the target machine (local or remote). The pre-defined list of monitoring policies are created and based according to industry best practices. Convergent provides users with complete flexibility to configure their own custom policies by browsing through the counter/object list. Administrators can also choose to configure a policy for trending purposes or configure them with threshold limits that enable alerts to be generated when these threshold limits are violated. Services include:
- Web and Application Servers
- Mail and Directory Servers
- Network and OS Services

d. Network Management for any SNMP compatible device
- Network management broadly involves monitoring network traffic and devices, troubleshooting and diagnosis, systems configuration, regulation of bandwidth and resources, testing systems for tolerance, upgrading and maintaining networks, network security, data protection, ensuring high-availability etc. Some of the processes involved in include: auto-polling of network devices and high-end workstations, generating real-time graphical views of network topology changes and traffic, data capture and report generation, correlating and management of protocol traps etc. Convergent provides a fast and efficient way to manage and troubleshoot networks that are built with devices from different manufacturers. Based on Simple Network Management Protocol (SNMP), this powerful application provides a comprehensive set of network visualization, discovery, fault and diagnostic capabilities for identifying problems before they impact network services.
e. Help Desk and Trouble Ticketing

3. Wireless, Mobility and Telecomm Practice
Mobility solutions are now becoming critical for all users. Our talent pool can handle Smartphone and Tablet solutions development. We offer strong skills in iOS, Android, Blackberry, Objective C, Sencha, PhoneGap etc. We have been partnering numerous telecomm services companies in providing consultancy in billing systems and wireless communications using GPRS, GSM, CDMA, WLL etc. Our professionals are also extensively involved in R&D on new wireless technologies like Bluetooth and WAP.

4. Horizontal Technology
Convergent has always had a major focus on broad-based application development using various technologies which are client-server and web/e-commerce based. We offer our expertise in any area from integrating the back end operations to the front end operations. We have been involved in creating B2B and B2C portals for our clients. We have experience in complex projects like e-Banking, logistics, manufacturing and government projects to simpler online retail stores. We can create robust applications based on specific client requirements on various platforms like Java/EJB/J2EE, Microsoft technologies, C/C++ on windows and Unix. We have extensively used middleware like COM/DCOM, Corba, Tuxedo for ease of deployment over various environments.
• Pay per event
• Pay as you go
• Monthly subscriptions
• Annual contracts
• Multi-year contracts
• Satellite point-to-point
• Satellite point-to-multipoint
• IP narrowband point-to-point
• IP narrowband point-to-multipoint
• IP broadband point-to-point
• IP broadband point-to-multipoint
Business Segments
Distributed System
Bridging incompatible systems and protocols, and acting as the hub of B2B networks.
Private Network
Broadcast video, voice, data, and Internet transmissions to targeted audiences.
Video Streaming
Targeted cable TV programming service to vertical markets that requires no Cable Box.
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CTN is an independent global communications company using a combination of satellite, terrestrial and wireless infrastructure to deliver services to the markets. The company offers end-to-end satellite-based communication solutions; develops and installs information technology and satellite systems; and provides Internet and telecommunication connections worldwide. Satellite coverage includes the Americas, Europe, Africa and Asia.
© Copyright 2007 - 2015 Convergent Technology Networks, LLC
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